Medical Records


Saint Agnes encourages patient involvement in their health care by obtaining access to their personal health information. By viewing or accessing your records, you can be better informed about the treatment you receive and become an advocate for your own healthcare. 

As of August 2023, Saint Agnes uses a new state-of-the-art electronic medical record system powered by Epic. Staying connected to your health has never been easier with convenient access to your records through our web-based patient portal, MyChart. It is secure and available 24/7 from your phone, tablet, or computer.

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To learn more about accessing your records in MyChart and how to sign up, click here.

Requesting copies of your Medical Records

Most medical records are kept for a minimum of 11 years. Saint Agnes has two options to request copies of your medical records:

Option 1: Online Request Application  (for patients only)

Submit a request through our secure online system with request status tracking. Please have your driver’s license or government issued ID ready to submit with your request. Records cannot be released without proper identification.

Request Medical Records Here

Option 2: Written Authorization Form

Patients can order copies of their medical records by completing the Authorization for Release of Information Form linked below and returning the completed form with a copy of your driver’s license or government issued ID to the facility you received treatment from. Records will not be released without proper identification.

Authorization Form - English

Authorization Form - Spanish

Once the Authorization Form is completed, please email, fax or mail it with a copy of your photo ID to Health Information Management:

Saint Agnes Medical Center
Attn: Health Information Management MS 510
1303 E. Herndon Ave.
Fresno, CA 93720

Phone: (559) 450-3327
Fax: (559) 450-3771

Saint Agnes Medical Foundation (Saint Agnes Care)
For assistance in obtaining medical records, please contact the specific provider office directly. Each of our Saint Agnes Care clinics maintains their own medical records. Visit to view our locations.

Fees for records

Medical Record copies for patients or their representatives may have a reasonable, cost-based fee. Please contact the Health Information Management at (559) 450-3327 for further information.

Fees for records: $0.10 cents per page.

How soon can I expect to receive my records?

Most requests for medical records will be processed within 15 calendar days after receipt of the completed request. If your request cannot be processed within that time frame, we will notify you with the reason for the delay and the date by which we will complete action on the request.