Know Before You Go
Visitor Policy
Effective immediately, Monday, May 1, visiting hours are 9:30 a.m.-8 p.m., daily, and the visitation age is 14 and older.
No matter where you are in your treatment journey, our colleagues, clinicians and physicians are here for you from start to finish.
Valet Parking
We’re pleased to announce valet parking is now and available for all patients and visitors. Valet services are free and accessible 7 a.m. - 7 p.m., Monday-Friday, in front of our Patient Registration/Hospital Entrance on the east side of the campus. For a valet parking map, click here. Self-parking is available in the front of the North and West wings.
WiFi
Hospital-wide wireless internet service is available for guests and patients. Simply connect to “iguest” and open your browser to surf the internet.
Personal Belongings and Valuables
Personal care items such as contact lenses, eyeglasses, hearing aids and dentures can be stored in your bedside stand when not in use. Before storing items in your bedside stand, please ask staff members for a labeled container to place these items in. Please do not put them on your bed or food tray to help prevent them from being lost or damaged. Leave valuables like jewelry or cash at home, or give them to a trusted relative or friend to watch over. Saint Agnes Medical Center is not responsible for replacing personal belongings. We do maintain a safe and will secure your small items upon request.
Communication With Your Nurse
These best practices allow nurses to anticipate your needs and actively monitor your well-being so you and your loved ones know you’re in the best hands possible.
- Bedside Handover: At approximately 7 a.m. and 7 p.m., when one nurse is preparing to leave and the other is beginning his/her shift, they will come to your bedside to discuss your healthcare needs and anything pertinent to your condition. Our goal is to include you in the conversation so you can be more actively involved in your plan of care.
- Purposeful Hourly Rounding: To ensure that your needs are being met in a timely manner, we will regularly visit or “round” on you every hour during the day (6 a.m. to 10 p.m.) and every two hours at night (10 p.m. to 6 a.m.). While rounding on you, we will monitor your comfort and pain, help you move and change position, or assist you to the bathroom.