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Saint Agnes News

Saint Agnes Medical Center earns high honors in patient engagement
Start Date

June 24, 2013

For more information, contact:
Kelley Sanchez
(559) 450-2085 (office); (559) 779-6015 (cell) 

Fresno, CA – Saint Agnes Medical Center has been named among the best hospitals in California for patient engagement. Axial Exchange, a leading patient engagement technology firm, announced results from its California Patient Engagement Index, and ranked Saint Agnes fourth among 135 hospitals.

Axial Exchange’s Patient Engagement Index scored hospitals based on an analysis of publically available data in three categories, which research has shown can improve clinical outcomes and lower costs:

  • Personal health management strategies – Including offering electronic access to health information, and providing mobile applications and interactive health tools.
  • Patient satisfaction – Based on the Centers for Medicare and Medicaid (CMS) Hospital Consumer Assessment of Health Plans Survey (HCAHPS), which is used to measure patients’ perspectives on hospital care.
  • Social media engagement

To date, Axial Exchange has ranked hospitals in Florida, Texas and California with plans to release indices for other United States regions in the coming months. For more information about the Patient Engagement Index, visit

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Saint Agnes Medical Center | 1303 E. Herndon Ave. Fresno, CA 93720 | 559-450-3000